Terms and Conditions.

DEFINITIONS

"the claim" means the claim assessed & persued by MJB on behalf of the client.
"the client" means the person who has instructed the services of MJB.
"the company" means the banking ombudsman.
"MJB" means Mark J Bateman and his trading name www.iwantmychargesback.co.uk
"the instruction" means the authority for MJB to act on the clients behalf in respect of claiming back bank charges incurred.
"the fee" related to the £250 inclusive payable by the client to MJB.
"the services" means the advice given and working process in contacting the bank in each instance with a view to making the claim.

APPOINTMENT
Once the client has accepted these terms & conditions it is deemed that MJB will act for the client, no legal services have been offered, nor any financial advice.

OBLIGATIONS OF THE CLIENT
To give MJB adequate time to make the claim, this may vary depending on which financial institution, and to pay the fee once settlement has been reached according to the Payment terms.

To promptly provide MJB with all documentation and communications that the client receives direct.

Where the settlement payment to the client is delayed the client must inform MJB immediately once funds are clear. Payment terms will commence from the discovered date of fund clearance.

OBLIGATIONS OF MJB
To contact the client each week notifying them of the progress of their claim. Advising the client of any offer made as soon as it arrives. To advise for any additional costs in obtaining statements before ordering them as this will be a cost to the client.

PAYMENT
The payment of £250 will become payable immediately on settlement of the claim.

Please note that unless otherwise agreed in writing, the company’s trading terms for received and cleared payment are 7 days from date of invoice. Payment by cheque will require receipt 3 days prior to allow for clearing. BACS payments should be notified by the client to the company in advance. The company will only accept other terms for payment strictly at the companies’ sole discretion and acceptance. It is the client’s sole responsibility to ensure payments are made to the company at the appropriate times regardless of circumstances. Failure to pay invoices within 7 days of issue will then incur an interest fee of 10% of final invoice, and 10% thereafter for every month overdue. Any fees incurred if legal action is required will be paid by the client. Legal action may be taken at any time after the 7 days have elapsed.

TERMINATION
In the uinlikely event of the client wishing the terminate the work carried out by MJB a proportion of the fee will become payable pro rata to the work already completed.

Instructions to cancel must be in writing and sent to our correspondence address at: iWantMyChargesBack.co.uk, 110 Melbourne Road, Ibstock , Leicestershire, LE67 6NN.

The cancellation charges are as follows:
- Up to 14 days after we receive your authority – NO CHARGE
- From 15 days and before statements issued from bank – NO CHARGE
- From 15 days and after statements issued from bank - NO CHARGE
- From 15 days and after I have commenced negotiations with your bank - £50 admin fee
- From 15 days and offer of settlement received but rejected - £100 admin fee
- From 15 days and offer of settlement received - £250 fee

LINKS TO OTHER WEB SITES
This Web Site may contain links to other sites. Unless expressly stated, these sites are not under the control of iWantMyChargesBack. We assume no responsibility for the content of such web sites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Web Site does not imply any endorsement of the sites themselves or of those in control of them.

LINKS TO THIS WEB SITE
Those wishing to place a link to this Web Site on other sites may do so only to the home page of the site http://www.iwantmychargesback.co.uk/ without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of Mark J Bateman. To find out more please contact us by email at mark@iwantmychargesback.co.uk.

DISCLAIMERS
a) MJB makes no warranty or representation that the Web Site will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service.
b) No part of this Web Site is intended to constitute advice and the Content of this Web Site should not be relied upon when making any decisions or taking any action of any kind.

LIMITATION OF LIABILITY
a)To the maximum extent permitted by law, MJB accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Web Site or any information contained therein. Users should be aware that they use the Web Site and its Content at their own risk.
b)Every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977. However, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.
c) I will perform all reclaim bank charges services with reasonable skill and care. I will not be liable to you in any circumstances for :

• loss of profits, revenue or other types of economic loss;
• loss of business or contracts;
• loss of anticipated savings or goodwill;
• losses arising from loss of data;
• losses which arise other than directly and naturally from a breach of contract;
• losses which a court holds to be consequential, special or indirect;
• losses suffered by you arising from any claim against you by a third party for any of the aforementioned types of loss;
• losses are due to the provision of false, misleading or incomplete information or documentation or due to any acts or omissions of any person other than us;
• any losses whatsoever and howsoever caused from or in any way connected with the provision of the reclaim bank charges service.

Regulated by the Ministry of Justice in respect of regulated claims management activities; its registration is recorded on the website www.claimsregulation.gov.uk.